SPECIALIST - INBOUND CHAT - CUSTOMER OPERATIONS (PUNE)

Specialist - Inbound Chat - Customer Operations (Pune)

Specialist - Inbound Chat - Customer Operations (Pune)

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We're searching a driven and customer-focused Associate to join our growing Customer Operations team in Pune. In this role, you will be the first point of interaction for our customers via our online chat platform. You'll deliver exceptional support, addressing a wide range of concerns in a timely and efficient manner.

If you have a strong understanding of customer service principles, are comfortable with technology, and possess excellent communication abilities, we encourage you to consider this opportunity.

  • Duties include:
  • Responding to customer requests via live chat
  • Troubleshooting with technical issues and providing service information
  • Updating accurate customer records in our database
  • Collaborating with other departments to ensure a seamless journey

Become part of Eclerx as an Inbound Chat Analyst in Pune

Are you passionate about providing excellent customer service? Do you have a knack for connecting with people online? If so, then this role might be perfect for you! We are currently seeking skilled Inbound Chat Analysts to join our team in Pune. As an Inbound Chat Analyst, you will be the first point of interaction for our customers via live chat. You'll answer their queries, provide support, and guarantee a positive customer experience.

At Eclerx, we offer a dynamic work environment where you can advance your skills and make an impact in our success. We also provide rewarding compensation and benefits packages to ensure our employees are valued.

Are you interested in this exciting opportunity, please submit your resume today!

Client Services : Inbound Chat Analyst Opportunity at Eclerx Pune

Are you a passionate individual with proven communication skills? Do you thrive in helping users resolve their issues in a timely and efficient manner? If so, then this challenging Remote Chat Support Position at Eclerx Pune could be the perfect fit for you!

At Eclerx, we are dedicated to providing world-class customer service. Our team of experienced individuals work together to offer a smooth customer experience.

  • As a Customer Operations - Inbound Chat Analyst, you will be responsible for:
  • Responding to user questions via live chat in a friendly manner.
  • Addressing common problems effectively and efficiently.
  • Escalating complex issues to the appropriate specialist.
  • Ensuring a valuable customer experience.

If you are eager to join our growing team and make a tangible impact on our customers, we encourage you to apply!

Exciting Opportunity at Eclerx! Inbound Chat Analyst for Customer Operations (Pune)

Eclerx is on the hunt for a skilled and dedicated Inbound Chat Analyst to join our growing team in Pune. In this key role, you will be the initial touch for our valued customers, providing exceptional here support via live chat. If you have a solid understanding of customer service principles and a talent for handle customer queries effectively, we encourage you to join us!

  • As an Inbound Chat Analyst, you will:Serve as the primary point of contact for customers via live chat
  • Responsibilities include: Identifying and escalating complex issues to appropriate teams
  • Qualifications: Proven customer service experience

We offer a dynamic work environment and the opportunity to grow your career in a leading business. Apply today and become part of the Eclerx team!

Launch Your Career as an Inbound Chat Analyst at Eclerx Pune

Are you a driven individual with exceptional customer service skills? Do you thrive in a fast-paced environment and value helping others? If so, then an inbound chat analyst role at Eclerx Pune might be the perfect springboard for you!

At Eclerx Pune, we are committed to providing our customers with a positive experience. As an inbound chat analyst, you will be the primary liaison for our clients, handling their questions in a efficient manner.

  • Gain valuable experience in the customer service industry
  • Develop your communication and problem-solving skills
  • Work in a collaborative and supportive team environment
  • Be rewarded with competitive compensation and benefits

If you are willing to learn and grow, we encourage you to apply today! Join our team at Eclerx Pune and make a difference in the lives of our customers.

Associate - Customer Operations: Inbound Chat Role at Eclerx (Pune)

Are you a enthusiastic individual with excellent customer service skills? Do you enjoy resolving customer inquiries in a fast-paced environment? If so, then this exciting opportunity at Eclerx might be perfect for you! We are actively seeking an Analyst - Customer Operations: Inbound Chat Role to join our supportive team in Pune.

As an Inbound Chat Analyst , you will be the first point of interaction for our valued customers, providing timely and helpful solutions to their questions . You will utilize your knowledge to address a spectrum of customer issues through our digital communication channels .

  • Responsibilities include but are not limited to:
  • Promptly and professionally responding to inbound chat inquiries
  • Identifying and understanding customer needs
  • Providing clear and concise solutions to customer problems
  • Documenting customer interactions accurately
  • Collaborating with other team members to ensure seamless customer service

If you are a team-player individual with strong communication skills and a commitment to delivering exceptional customer experiences, we encourage you to apply!

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